Hoist

Support

Last updated: June 16, 2026

Need help with Hoist? Contact us and include enough detail for us to understand the issue.

Contact

What to include

• The email or Apple account context you used to sign in, if relevant.
• Your device model and iOS version.
• What you expected to happen and what happened instead.
• Any screenshots, error messages, or approximate timestamps.

Subscriptions

Hoist subscriptions are purchased through Apple In-App Purchase. You can manage or cancel subscriptions from your Apple App Store account settings. For billing refunds or Apple purchase issues, Apple may require you to use Apple’s purchase support flow.

Safety

Hoist is not for emergencies and does not provide medical care. If you experience severe pain, injury, dizziness, chest pain, or any urgent medical issue, stop exercising and contact emergency services or a qualified medical professional.

Privacy and account requests

For privacy, account deletion, or data questions, email akultinc@gmail.com with “Hoist Privacy Request” in the subject line.